FAQ

DO I HAVE TO REGISTER TO PURCHASE A TICKET?
CAN I PURCHASE DISCOUNTED TICKETS IN THE ONLINE TICKET SHOP?
HOW DO I GET MY TICKET AFTER PURCHASING IT ONLINE?
WHAT DO I HAVE TO CONSIDER WHEN CHARGING EXISTING KEY CARDS?
WHERE CAN I PICK UP MY TICKET USING THE PICK-UP CODE/ QR CODE?
HOW LONG WILL IT TAKE TO PROCESS AND SEND MY TICKET OR VOUCHER?
HOW MUCH DO YOU CHARGE FOR THE DELIVERY?
WHAT PAYMENT OPTIONS DO I HAVE IN THE ONLINE TICKET SHOP?
WHAT SHALL I DO WITH MY KEYCARD FROM LAST WINTER?
MAY I PASS ON MY TICKET TO ANOTHER PERSON?
WHAT HAPPENS WHEN I LOSE MY TICKET?
WHERE IS MY TICKET VALID?
WHAT ARE THE AGE GROUP REGULATIONS?
WHAT IS THE FAMILY BENEFIT AND HOW CAN I USE IT?
WHAT SHOULD I BEAR IN MIND WHEN TRANSPORTING DOGS?
CAN I ALSO USE THE WINTER SEASON TICKET TO HIKE IN FALL?
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