FAQ
You do not have to register to purchase a ticket. All tickets can be purchased at the same prices without registration. However, a registration has many advantages, e.g. your data is saved for faster and easier ticket purchases in the future; you can also inform us about your interests and thus receive individual content; and you can always check your orders etc.
Discounted ski tickets (e.g. Junior XPLORE CARD, easter bonus, disability tariffs, group ski tickets) are only available at the lift ticket shops and are NOT available in our online ticket shop.
On request we will ship your ticket to your requested address without any extra charge for the delivery. MIND: due to the shipping time, postal shipping is only possible up to 7 days before your first day of skiing.
You can top up an existing KeyCard (for day- & multi-day tickets up to 7 days only).
You can choose the pick-up option and get your ticket contact free at the ticket machines or at all lift ticket windows in the Skicircus Saalbach Hinterglemm Leogang Fieberbrunn via pick-up code/ QR code (for day- & multi-day tickets up to 7 days only).
Ski ALPIN CARD season ticket:
You can top up an existing KeyCard. Please renew the imprint on the KeyCard after the first access through the turnstile (recharge authorization) at the start of the season at one of our lift ticket windows.
A current imprint is important to ensure free and trouble-free use of the skibus. Photo ID must be presented!
Day and Multi-Day Tickets
You can top up an existing KeyCard. Please renew the imprint on the KeyCard after the first access through the turnstile (recharge authorization) at one of our lift ticket windows.
A current imprint is important to ensure free and trouble-free use of the skibus. Photo ID must be presented!
The ticket can easily be picked up with the pick-up code/ QR code at the ticket machines or at all ticket offices in the Skicircus Saalbach Hinterglemm Leogang Fieberbrunn.
The ticket machines are located at the A9 Unterschwarzachbahn, B1 12er KOGEL, D1 Reiterkogelbahn, A1 Schattberg X-press, I1 Schönleitenbahn, the L1 Asitzbahn, L3 Steinbergbahn and at the ticket office in Fieberbrunn.
Orders placed from Monday to Thursday will be sent by mail to your desired address the next day. Orders placed on a Friday, bank holiday, bridge day or weekend will be processed the next working day. Within Austria postal delivery will take between 3-5 workdays. Outside of Austria the shipment will take 7-14 workdays.
We will not charge any shipping fees.
In our online ticket shop you can choose between the following payment options:
Credit Card (Visa, Mastercard) Giropay PayPal
You can return your undamaged KeyCards at all ski ticket shops as well as most sport shops and hotels. Current KeyCards can also be recharged for the next ski day in the online ticket shop (not possible for season tickets).
Tickets are not transferable (also not within a family). Any misuse shall result in the immediate withdrawal of the ticket. The customer will be further charged with the cost of the ticket and an additional fine of € 70.00. Always keep your ticket safe from any unauthorized third-party access to prevent misuse. The right to press charges is expressly reserved.
With the purchase of your day, multi-day, season and year tickets you will receive a blocking number on your receipt. In case of loss this receipt enables us to issue a new ticket. Tip: Take a photo of your ticket with the blocking number on it – this will also allow our staff at the lift ticket counters to replace your ticket. We will charge a processing fee of € 15.00 for the replacement of your ticket.
Day and Multi-Day Tickets Ski ALPIN CARD Valid in Skicircus Saalbach Hinterglemm Leogang Fieberbrunn, at the Schmittenhöhe in Zell am See as well as Kitzsteinhorn and Maiskogel in Kaprun.
Ski ALPIN CARD Winter Valid in Skicircus Saalbach Hinterglemm Leogang Fieberbrunn, at the Schmittenhöhe in Zell am See, Kitzsteinhorn and Maiskogel in Kaprun as well as the Hinterreit lifts in Maria Alm and the Naglköpfl in Walchen. Included: Ski & Board (8 October 2022 – 1 May 2023) with up to 121 gondolas and lifts and 408 kilometers of slopes.
SuperSkiCard Premium Valid in 21 ski regions with 2,750 kilometers of slopes and more than 900 gondolas and lifts (9 October 2021 – 1 May 2022).
WHAT ARE THE AGE GROUP REGULATIONS?
Ski ALPIN CARD Winter & SuperSkiCard Premium U25: born 1997 to 2003 Youth: born 2004 to 2006 Child: born 2007 to 2016
Young children born 2017 and younger can ride for free at all lifts within the ticket network ALPIN CARD with the miniAlpini Card. (only available at the lift ticket shops)
Day and Multi-Day Tickets Ski ALPIN CARD Youth: born 2004 to 2006 Child: born 2007 to 2016
Young children born 2017 and younger can ride for free at all lifts within the ticket network ALPIN CARD with the miniAlpini Card. (only available at the lift ticket shops)
Ski ALPIN CARD Winter & SuperSkiCard Premium U25: born 1999 to 2005 Youth: born 2006 to 2008 Child: born 2009 to 2018
Young children born 2019 and younger can ride for free at all lifts within the ticket network ALPIN CARD with the miniAlpini Card. (only available at the lift ticket shops)
Day and Multi-Day Tickets Ski ALPIN CARD Youth: born 2006 to 2008 Child: born 2009 to 2018
Young children born 2019 and younger can ride for free at all lifts within the ticket network ALPIN CARD with the miniAlpini Card. (only available at the lift ticket shops)
For families with more than 2 children: when the two elder children (born 2005 or later) purchase the Ski ALPIN CARD Winter or the SuperSkiCard Premium, any further child (born 2005 or later) gets the same ski pass free of charge. The family bonus is only available with the purchase at the lift ticket counters or the booking via phone or email, We can NOT grant the bonus in our online ticket shop.
Prove of the family connection must be provided via family card or by the verification of the child benefits from the fiscal authorities (AT) or the German Kindergeldbescheid.
It is possible to take dogs with you in all our facilities. Dogs must be on a leash and wear a muzzle. Fee: € 5,00 per day / € 20,00 for 7 days / € 50,00 per year
Yes, that is possible. Autumn time = hiking time.